All new Volkswagen passenger cars purchased from an authorized dealer in the Arab Republic of Egypt are entitled to 2 years / unlimited mileage warranty.
In addition to the extended warranty for 3 years / 100,000 km whichever comes first, starting from cars model year 2019, whereas the cars model year 2018 or older models have only 1 year / 100,000 km extended warranty whichever comes first.
Note: the warranty of the new car's battery is 2 years only.
Items where the lifetime of the component is or can be influenced by driving style and external factors will be covered under warranty for a period of 6 months or 10,000km whichever comes first. Beyond that limit, those defects must be considered as natural wear & tear and it will not be covered by the Volkswagen warranty.
Components subject to wear and tear include, but are not limited to:
Mechanical adjustments after 6 months or 10,000 km whichever comes first are also excluded from the warranty such as:
In the event of warranty repairs being necessary when travelling abroad, any member of Volkswagen Authorized Network in the country you are visiting will be able to carry out any rectification work under the terms of the manufacturer’s warranty. They will require the vehicle information data and the details contained in the front of your owner manual booklet to enable them to confirm the date of the warranty starting. They will undertake the repairs free of charge. Operating a vehicle permanently in another country can lead to the loss of warranty as the vehicle's specifications maybe not compatible to the operating conditions in that country.
Note: In the event of travel or storing the car for a long time without using it, the customer is obligated to delegate someone to perform the necessary maintenance and make the correct storage procedures in order to keep your warranty in force, otherwise the warranty can be voided in part or whole, for more details please contact any member of the Volkswagen approved network.
Your vehicle should be serviced in accordance to the manufacturer’s recommendations. Any damage to or defect in the vehicle caused by poor or insufficient maintenance will not be remedied under the vehicle’s warranty. Please ensure that you maintain sufficient records to enable our Authorized Network to confirm that the vehicle has been appropriately serviced. In any event, please ensure that the service schedule booklet in your vehicle is stamped by the business carrying out the service work.
Types of damages, not covered by warranty, include, but are not limited to:
Replacement Parts Warranty
All Volkswagen original replacement parts carry a warranty for a period of 2 years/unlimited mileage, from the date of purchase. The 2 years warranty does not apply to parts fitted under the terms of the vehicle warranty, which are warranted for the remaining period of the vehicle warranty only. Normal consumption of wear and tear parts related to the normal consumption of the vehicle is excluded, also, parts installed by unauthorized service center is not covered by warranty too.
If you specify a Volkswagen approved, supplied and fitted accessory, at the time of vehicle purchase and it is included in the purchase price, this accessory is covered for the 2 year warranty. If you purchase a Volkswagen approved supplied and/or fitted accessory, after delivery, then the accessory is covered for 2 years/unlimited mileage, from the date of purchase. If you specify an accessory that is not approved, the terms of warranty, if any, should be clarified with the manufacturer of that accessory.
All Volkswagen passenger cars are provided with a warranty for a period of 3 years from the date of first registration against any manufacturing defects with the paintwork.
The only preconditions are:
Corrosion Perforation Warranty on the Body
All current Volkswagen vehicles are fully protected during manufacture against through corrosion for 12 years from the date of first registration.
The only preconditions are:
Volkswagen Authorized Network Workmanship warranty
Members of the Volkswagen Authorized Network give a warranty for their workmanship on all repairs and services. The warranty on repairs is 6 month / 10,000 km whichever occurs first starting from the date of the repair done, should any repairs be required in that period on work carried out by a member of the Volkswagen Authorized Network, the original repairer will carry out such repairs free of charge, provided:
The aforementioned warranty terms are indicative, non-binding and variable according to the manufacturer's instructions.
No party, other than Volkswagen, may amend the terms and conditions of the warranty in any way.