Volkswagen and EATc, the official dealership of Volkswagen in Egypt are aware that a number of Volkswagen Electric Vehicles (EVs) have been imported into Egypt through unofficial channels.
As of now, Volkswagen EVs have not been released to Egypt, this means despite inaccurate claims made by these resellers, Volkswagen EVs currently sold in Egypt do not come with an international warranty and subsequently, all service and maintenance requirements cannot be undertaken by EATc or any service facility approved by Volkswagen in Egypt.
Customers who do choose to buy through these unofficial channels should do so knowing that in addition to a lack of servicing and warranty, the vehicles come with a software version intended for another market, and similar to warranty and servicing, this cannot be supported by Volkswagen and EATc. In addition, the Volkswagen EVs being sold in Egypt have been built to overseas market conditions and Volkswagen cannot comment on the suitability and legality of these products in Egypt.
Volkswagen and EATc remain committed to customers in Egypt and therefore we strongly encourage customers to rethink purchasing a Volkswagen EV through unofficial channels. Customers should visit EATc showrooms to explore the latest range of available Volkswagen products that are officially released for sale in Egypt and come with warranty and servicing support.
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